Ticketing systems are usually controlling more than half of most software development companies' internal processes and activities. Let us see what is wrong with these systems and why they are so weird and complicated to use.
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There are lots of modern applications that have unpredictable, complicated, or even irritating interfaces. There are many reasons why it may happen — functional, visual, cultural, etc. The following article explains how to prevent common issues and make the interface of application simple and user friendly.
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