Every time a customer starts working with new software he needs support from the technical team to explain how new feature works. However, not everybody understands and accepts this approach, and so a customer may be very disappointed. Let us have a look at the common issues in the communication between the technical support team and customer, and see how to deal with them.
Read MoreWhy do some people help other people for free? What is their motivation? How such a concept even work? Let us check and answer these questions.
Read MoreEverybody probably heard about such an activity and participated in one. However, some people do not like to visit such events arguing that they do not have time, or they have other tasks to do, and so on. Sometimes that may be true, sometimes not. So, what is going on there, why some people avoid such events, and how to deal with this situation?
Read MoreIt is not a secret that labor and time are the most expensive parts of almost any production process. Many companies start optimization from the human resources side — e.g., by simplifying processes and decreasing the required amount of work. Let us check the history of physical and intellectual labor and try to predict what is waiting for us in the future.
Read MoreWhy some people can work on multiple tasks simultaneously, and others not? Why good employers give their workers private rooms? Why is it essential to organize your work correctly? Find the answers to these questions below.
Read MoreWhy are some employers looking for the junior specialist, while others need seniors? Why may a senior specialist have a salary ten times greater than a junior? And why this separation exists at all? Let us check what is the difference between different levels of specialists, and try to answer these questions.
Read MoreSomebody may say that software engineering is a very standardized and boring process. Although there is a grain of truth in this opinion, it is not precisely correct. There are many areas in software engineering where creativity is obligatory, and this article explains that.
Read MoreSoftware developers are usually very technical people. They are outstanding in designing the application architecture, writing code, testing it, and so on. However, these excellent skills may be complemented with poor communication skills and an inability to deal with social issues. This article describes some problems in team communication and possible ways to solve them.
Read MoreChristmas is here, yeah! It is time to relax, meet family and friends, and have some fun. It is also a time to think a little about the future and things to do in the following year. Let us do it together!
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